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All framesets are covered by a three year warranty from TW-Bents. The warranty covers manufacturer's defects only. The warranty does not cover damage due to misuse or neglect, damage to paint, or normal wear-and-tear.
The "frameset" includes these components:
The frame itself, including main body, suspension boom, and pedal boom.
The seat, including FRP (fiberglass reinforced plastic) base, seat pad, and head rest
The front fork, if fitted with an under-seat steering mechanism (such as the Ghost)
The handlebars (but not the components mounted to the handlebars)
Any hardware required to attach the above frameset components
Attached components, required for normal operation of the bicycle, are covered by their respective manufacturer's warranties. These warranties are usually one year from date of purchase/delivery from distributor. The warrant(ies) cover manufacturer's defects only. The warrant(ies) do not cover damage due to misuse or neglect, damage to paint (if applicable), or normal wear-and-tear.
"Attached Components" include:
The crankset, including cogs and crank arms
The bottom bracket (the bearing to which the crankset is attached)
The pedals
The front derailleur
The rear derailleur
The rear cassette
The front brake
The rear brake
The brake levers
The front and rear shifters
The suspension shock
The headset (the bearing to which the front fork is attached)
The front wheel rim, tube and tire
The rear wheel rim, tube and tire
The front and rear quick-release wheel skewers
The chain
The chain tubes
Brake and derailleur cables
Any hardware required to attach the above "Attached Components" may NOT be covered.
Accessory items, which are fitted to the bicycle but are not required for the proper operation of the bicycle, are generally NOT covered under any warranty, since these items are provided as "free" accessories. The exceptions are rear racks, and kickstands.
Accessory items that ARE covered under manufacturer's warranty include:
The rear rack
The kickstand
Accessory items that ARE NOT covered under manufacturer's warranty include:
The accessory holder bracket
The bicycle computer
The bicycle headlight
The wheel reflectors
The front fender
The rear fender
The seat-mounted bag
The water bottle
